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You know that business of business is making money.What you may not realize is:(21)
how
how
simple that business is.You need two fundamental ingredients--a good product that customers want to own,and bright,charismatic people who will(22)
both
both
sell it and,if necessary,defend it.And of the two(23)
desired
desired
(desire) product and competent people-good people are,in the long run,more important than good products.
You can't expect to produce one popular product after another.You can,however,cover your bets by staffing your enterprise with superb employees who will continue to reflect the company's strengths (24)
even when
even when
the products are weak.It is your responsibility to keep those employees (25)
performing
performing
(perform) as well as they can.They won't remain superb(26)
without
without
reliable leadership and,in fact,there is a perfect time to address this issue.Most successful companies have a defining moment (27)
when
when
profits are skyrocketing,and business (28)
could
could
not be better.That is precisely the time to look closely at your customer service.That you are earning more money than ever before (29)
indicates
indicates
(indicate) your product is terrific,but it doesn't necessarily mean the same about your customer service.It is the ideal time to examine your reputation and expand the success you earning from your product to include customer service.
Every business wants to be known for its customer service.Although even a slow but steady giant such as Radio Shack Corporation will often come up with a hot product,it is its customer service (30)
that
that
keeps it in business year after year.

【考點】經濟
【答案】how;both;desired;even when;performing;without;when;could;indicates;that
【解答】
【點評】
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發(fā)布:2024/5/27 14:0:0組卷:9引用:3難度:0.4
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