An Asda driver has been hailed (贊揚) after he saved an elderly couple from a gas leak and walked nine miles in the snow to complete his deliveries.
Ron Teskowski,from Leeds,was meant to be on a day off when he discovered the gas leak.When he visited the elderly couple,he could smell gas and noticed they were at a loss of what to do,so he began to check the home,finding that an unlit hob (爐盤) had been left turned on for hours.He raised the alarm and was thanked for his potentially life-saving act at the time.Later he was recognized in the Extra Mile category at the Microlise Driver of the Year Awards.
Ron had been forced to abandon his car due to the conditions following a heavy snowfall in the region,but he was determined to reach his customers.He walked nine miles to work before taking out a full delivery.
His round that day took four hours longer than usual,but he saw how desperate some customers were and how appreciative they were when he arrived.He took out an extra delivery,arriving back to his base in Leeds after midnight.
Simon Gregg,Asda's vice president of online grocery,said. "We're really proud of Ron for winning this award for going the extra mile.Ron demonstrates the Asda values every day of going above and beyond to ensure our customers get their orders.He also identified a life-threatening issue with an elderly couple when out driving and got help and support.We're really proud of him."
Transport manager Charlotte Naylor said, "We're massively appreciative of Ron,and get flooded with positive customer feedback about him on a regular basis."
(1)How did Ron notice there was a gas leak? CC
A.By checking the home.
B.By asking the old couple.
C.By his sense of smell.
D.By raising the alarm.
(2)Why did Ron spend much longer time taking a full delivery that day? DD
A.His car broke down in the heavy snow.
B.He helped people repair the gas.
C.He visited old friends on the way.
D.He walked to reach his customers.
(3)What can we infer from what Charlotte Naylor said? CC
A.Asda is grateful for the work of its employees.
B.Asda's value is to provide people with the best service.
C.Many customers send letters to praise Ron for his work.
D.Asda has been well supported by their customers.
(4)What's the main idea of this passage? AA
A.Asda driver won an award for going the extra mile.
B.Asda driver saved an elderly couple from a gas explosion.
C.Customers were left desperate in bad weather.
D.Customers felt grateful for Asda's effort.
【答案】C;D;C;A
【解答】
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發(fā)布:2024/5/27 14:0:0組卷:2引用:1難度:0.5
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B.sports change with the season
C.games and sports often grow out of people's work and everyday activities
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D.to dislike each other發(fā)布:2024/12/17 19:0:2組卷:8引用:1難度:0.5 -
發(fā)布:2024/12/18 3:30:1組卷:40引用:2難度:0.5
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3.Suppose you're in a rush,felling tired,not paying attention to your screen,and you send an email that could get you in trouble.
Realisation will probably set in seconds after you've clicked "send".You freeze in horror and bum with shame.
What to do?Here are four common email accidents,and how to recover.
Clicking "send" too soon
Don't waste your time trying to find out if the receiver has read it yet.Write another email as swiftly as you can and send it with a brief title explaining that this is the correct version and the previous version should be ignored.
Writing the wrong name
The sooner you notice,the better.Respond quickly and briefly,apologising for your mistake.Keep the tone measured:don't handle it too lightly,as people can be offended,especially if your error suggests a misunderstanding of their culture (i.e.incorrect ordering of Chinese names).
Clicking "reply all" unintentionally
You accidentally reveal(透露)to the entire company what menu choices you would prefer at the staff Christmas dinner,or what holiday you'd like to take.In this instance,the best solution is to send a quick,light-hearted apology to explain your awkwardness.But it can quickly rise to something worse,when everyone starts hitting "reply all" to join in a long and unpleasant conversation.In this instance,step away from your keyboard to allow everyone to calm down.
Sending an offensive message to its subject
The most awkward email mistake is usually committed in anger.You write an unkind message about someone,intending to send it to a friend,but accidentally send it to the person you're discussing.In that case,ask to speak in person as soon as possible and say sorry.Explain your frustrations calmly and sensibly -see it as an opportunity to clear up any difficulties you may have with this person.
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C.Handling email accidents.
D.Improving email writing.發(fā)布:2024/12/19 19:30:1組卷:14引用:4難度:0.7
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