| This explain skill say information than again polite available smile |
skills
skills
，the caller will be happy．If not，they may not want to deal with（打交道）you or your company（2）again
again
．First，make sure you answer the call formally（正式地），giving your name and the name of your company．（3）
This
This
will let the caller know that you are professional．You should also remember（4）
to smile
to smile
as you speak，and use a friendly tone（語調(diào)）．If you sound bored or too busy，the caller will think you are impolite．Your choice of words can make a big difference，too．For example，if you have not heard what a caller（5）
said
said
，it is much more polite to say "I'm sorry．Could you say that again，please？"（6）than
than
to simply say "What？"．Similarly，if a caller asks to speak to someone，don't just say "yes" or "no"．If the person is（7）
available
available
，say that you will put the caller through to them．If they are unavailable，（8）explain
explain
where they are，and then take a message．In either situation，you will also need to get some（9）
information
information
about the caller，such as their name or company．Make sure you get all that you need ，and most importantly，ask for it（10）politely
politely
!【考點】人與社會．
【答案】skills；again；This；to smile；said；than；available；explain；information；politely
【解答】
【點評】
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發(fā)布：2024/10/4 15:0:6組卷：380引用：5難度：0.5
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2．
Dear Laura，A.For example，you shouldn't put your bread on your plate.
B.I hope to hear from you soon.
C.I'm very comfortable speaking French now.
D.I don't find French customs so strange anymore.
E.Another thing is that it is very impolite to say you're full
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Thanks for your message .Yes ，I'm having a great time on my student exchange program in France .I was a bit nervous before I arrived here，but there was no reason to be my host family is really nice .（1）.The grandmother has a teenage granddaughter about my age who is really kind.She always talks to me in French to help me practice.And you wouldn't believe how quickly my French has improved!（2）Though I still make lots of mistakes，it doesn't worry me as it used to.
My biggest challenge is learning how to behave at the dinner table.As you can imagine，things are different from the way they are at home.（3）.You're supposed to put it on the table!I thought that was pretty strange at first，but not I'm used to it.You shouldn't eat anything with your hands except bread，not even fruit.You have to cut it up and eat it with a fork.（4）.If you don't want any more food，you should just say，"That was delicious." Also you're not supposed to put your elbows on the table.I have to say that I find it difficult to remember everything，but I'm gradually getting used to it.（5）.
Dear Laura，I'll write again soon and tell you more about my life in France Hope you're having a good school year.
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Dear Laura，
Thanks for your message.Yes，I'm having a great time on my exchange program in France.I was a bit nervous before I arrived here，but there was no reason to be.My host family is really nice.They go out of their （1）wto make me feel at home.The grandmother has a teenage granddaughter （2）wis really kind.She always talks to me （3）iFrench to help me practice.My French （4）（improve） quickly since I arrived here! （5）TI still make lots of mistakes，it doesn't worry me as it used to.
Learning how （6）（behave） at the dinner table is a hard part for me.As you can imagine，things are really different from the way they are at home.For example，you shouldn't put your bread on your plate.You （7）（suppose） to put it on the table!Besides，you shouldn't eat anything with your hands except bread.Another thing is that it is very （8）（polite） to say you're full.If you don't want anything else，you should just say， "It was delicious." I find it difficult to remember everything，but I'm （9）（gradual） getting used to it.French customs are not so strange to me any （10）m.
I'll write again soon and tell you more about my life here.Hope you are having a good school year.
Yours，
Lin Yue發(fā)布：2025/1/30 8:0:1組卷：18引用：2難度：0.3